On-time delivery isn’t just a promise—it’s a lifeline for brands, retailers, and boutique owners. Delays in your hair accessory orders can disrupt launches, break trust, and lead to financial loss.
A professional hair accessories manufacturer guarantees on-time delivery by integrating in-house production, tight scheduling, experienced logistics teams, and clear accountability systems.
At HairAcc, I’ve worked with hundreds of global clients and know exactly what they need: speed, accuracy, and reliability. Let’s explore how to achieve this every time.
How to claim manufacturer's guarantee?
You placed a bulk order of hairbands or claw clips, expecting them on a certain date. But what if the shipment is delayed?
To claim a manufacturer’s delivery guarantee, buyers must review contract terms, identify missed delivery deadlines, provide documentation, and formally request compensation or expedited action.
What’s the Step-by-Step Process?
-
Check the contract or PO
Confirm whether an agreed ETA or penalty clause exists. -
Collect records
Save order confirmations, tracking info, and delivery timelines. -
Contact the supplier’s account manager
Raise the issue immediately with proof of delay. -
Negotiate compensation
This could be a partial refund, free express reshipment, or future discount.
At HairAcc, Our Promise
We build delivery terms into our sales agreements. If delays happen due to our factory, we prioritize three solutions:
- Partial air reshipment at our cost
- Free rush order remake
- Order value credit
This rarely happens, though—because we track every shipment internally and always prepare backup raw materials.
What is a 12 month manufacturer's guarantee?
Some buyers misunderstand the term "guarantee" and expect it only applies to product defects. But guarantees can include delivery timelines, quality promises, and batch consistency.
A 12-month manufacturer’s guarantee is a commitment to cover specified aspects of the product or service—including delivery punctuality, quality defects, or packaging durability—within one year of shipment.
What HairAcc Covers in 12 Months
| Covered Feature | Details |
|---|---|
| Product Consistency | Shape, color, size same as sample |
| Delivery Timeliness | Delays >5 days eligible for response |
| Packaging Damage | Crushed or defective packaging replaced |
| QC Failures in Transit | If discovered within 30 days |
We handle this with a mix of AI-aided inventory forecasting and dedicated inspection teams. For example, if your silk hair scarves arrive with thread pulls due to a supplier error, we replace those units at no extra cost.
What is covered in a 1 year manufacturer warranty?
Guarantees often focus on delivery. But warranties protect product function or use over time—especially important for metal hairpins, hair chains, clips with tension springs, or jewelry-like hair accessories.
A 1-year manufacturer warranty typically covers product usability, mechanical function, and material durability under normal use conditions.
Common Warranty Inclusions
- Springs or clips losing function
- Hairpins with surface tarnish
- Elastic bands snapping under normal stretch
- Accessory pieces detaching prematurely
What’s Not Covered?
- Damage from misuse or modification
- Environmental exposure (rain, heat)
- Customer negligence during storage or shipping
We apply this coverage with flexible solutions:
- Reshipments
- Refunds
- Adjusted discounts on future orders
Each warranty issue is tracked in our CRM with cause classification and recurring issue monitoring.
What is the difference between a guarantee and a warranty?
Many buyers mix these terms. They’re both commitments, but they protect different stages of the sourcing process.
A guarantee is a promise of satisfaction or performance—often tied to delivery or product expectations. A warranty is a formal post-sale coverage for faults or breakage.
Key Comparison Table
| Feature | Guarantee | Warranty |
|---|---|---|
| Timing | Before or during delivery | After delivery (post-sale) |
| Covers | Quality, delivery time, specs | Function, wear-and-tear |
| Duration | Often shorter, 30–90 days or per PO | Usually 6–12 months |
| Claims Process | Simple, based on invoice or PO terms | Requires evaluation, evidence |
| Common In HairAcc | Color match, packaging, order accuracy | Spring tension, elastic, material cracks |
Both serve you in different ways. If your hair accessory order arrives late, we respond under guarantee terms. If clips break later under normal use, that’s where the warranty comes in.
Conclusion
Whether it’s a shipping delay or a faulty product, what matters most is how fast and fairly a supplier responds. At HairAcc, we not only offer a strong delivery guarantee but also back every order with a clear warranty system. That’s how we protect our buyers and build long-term partnerships.
